Avenco memory foam mattress's filling is certified from CertiPUR-US. There might be a little smell with brand new foam, but it is normal and harmless. Avenco memory foam mattress contains memory foam. All the new memory foam materials have a slight smell and since sealed and transported after leaving the factory, the odor stored inside. Don't worry, this odor is not harmful to the human body.
If you are sensitive to the smell of the memory foam. It is recommended that remove the mattress cover and put the mattress to a ventilate place for a few days before use. Usually, after a week the memory foam mattress's smell will disappear. At the same time, you can buy some bamboo charcoal bags and deodorants to help eliminate the odor.
Avenco premium full innerspring mattress is designed with gel-infused foam with open cells so that it's ventilated to meet your needs. Gel foam naturally adjusts the mattress temperature to make you sleep comfortably. You won't get hot and enjoy cool all night long.
The Avenco hybrid mattress queen is a medium firm mattress. If you want to see the hardness of a real person test, you can watch our product video. The video clearly shows what happens when people are lying in our 10 inch innerspring and gel memory foam mattress.
Avenco hybrid mattress full limits bounce and absorbs motion disturbance between partners with individually encased springs, which means you will NOT be disturbed when your mate turns over or gets up. You will get a more peaceful and quiet sleep with Avenco mattress.
No. Avenco hybrid mattress is a whole and the mattress's cover cannot be removed. Our stretch knit modal fabric is very comfortable. If you are worried about soiling, it is recommended that you use a mattress cover.
Kindly allow it to fluffy up it full size in about 1-2 hours. You can fluff your pillow with hands to make this process faster. We do not recommend tumble it by machine since it might cause the gel to fall off from memory from and decreasing the cooling ability of your pillow.
[Free shipping] Avenco offers free shipping to all of the contiguous United States and some military post office boxes. But some areas cannot be delivered, such as Alaska, Hawaii, and others. If you are in these areas, please contact us before ordering.
[Handling times] Our warehouse will take 1-3 business days to process your item.
[Shipping times] All items are being shipped from the United States. Your products may arrive on different days, depending on your distance from our warehouse. It usually takes 3-5 business days to deliver your item by UPS or FedEx.
If the transportation period is a Black Friday or a major shopping festival, there will be some pressure on transportation, so the delivery time may take 5-10 business days, please understand and wait patiently.
[Other questions] We will continue to improve our transportation policy. Please contact us for more information.